Knowledgebase : Migrations
We'll move your files and your databases from your old host to our servers all for free.

With our free migration service, this process is streamlined by our expert migration administrators! We will move your website files, databases, emails*, etc. from your old web hosting provider to us.

We understand how difficult switching web hosting companies can get, that is why we assist all of our new clients by handling the complete moving procedure for free! We make switching hosts quick and easy for you, we’ll move your files and your databases from your old host to our servers all for free.

What does this include?

  • Full communication through out the migration process
  • Migration of all site files, databases & e-mails*
  • Assistance with changing name servers
  • Migrations done within 24 hours
  • Domain registration transfer assistance

 

6 Easy steps to migrate your site to DNN4Less

  1. SIGN UP FOR YOUR NEW HOSTING ACCOUNT
    1. The first step is to sign up for our hosting plan. When your new hosting account is established, you can proceed to step two. During Sign up make sure to choose “I will transfer my DotNetNuke website to DNN4Less” option.
  2. BACKUP YOUR CURRENT WEBSITE
    1. There are several ways to backup your website. You can FTP to your current hosting account and save every single file to your computer’s hard drive. You’ll also need to export any databases you may have. You can also usually backup your site files through your website control panel or administration panel. If your old host utilize the popular Plesk Control Panel, you can backup your entire site and provide to our Support Staff for migration.
  3. UPLOAD YOUR WEBSITE FILES TO DNN4Less SERVER
    1. After sign up, you will receive an email from DNN4Less’ Support to provide the backup, you will also receive FTP server and login information.
    2. Upload your site files via FTP and wait for confirmation email from our Support Staff. Test your website via the temporary URL provided by Support Staff. It is imperative you test your site and make sure everything works properly at this step.
  4. SETUP YOUR EMAIL ACCOUNTS
    1. In order to make the transition as seamless as possible, you will want to setup all your existing email accounts on your new hosting account. This ensures email is delivered when you change your DNS over to DNN4Less. Your client email program such as Outlook may need some configuration to work, but if your accounts are established, your messages will be delivered.
    2. If you use your current host’s webmail program to check your email, download all your mail to a client such as Outlook. This prevents old email from being lost when your current host account is closed.
  5. CHANGE YOUR DOMAIN NAME’S DNS SETTINGS
    1. In this step, you’ll want to change the DNS settings of your domain name to point to your site at your new hosting account with DNN4Less. You can obtain the proper DNS settings from your welcome email, your domain registrar should be able to help you enter these if you’re having trouble. DNS changes take up to seventy-two hours to propogate or update across the internet, so wait at least that long before moving on to the final step.
  6. CANCEL YOUR OLD HOSTING ACCOUNT
    1. Once your site is up and running, your website works as planned and your email is all in place, it is time to shut down your old hosting account. Once that is complete, you have successfully migrated your website from your old hosting provider to DNN4Less!

      What if there are problems?
      Transferring websites can be a bit tricky and unexpected at times. If for some reason your site falls outside of the 2 hour window you will be contacted and given the following options:

      Pay for additional time
      If there is additional work involved in transferring your site you will be charged on a per hour basis. An estimate on time and cost would be given so you can make an informed decision.

      Stop the process and get a 100% refund
      If your site is just not compatible with our platform (this almost never happens) or if you don’t want to pay for additional time to move your site, all of your files will be left intact on your current hosting account. We will not remove or delete any files from your current hosting account. If we are unable to complete the move you will receive a 100% refund of your purchase.


      You can back up and subsequently restore the databases, database user accounts and data used by domains hosted on your server. You can:

      • Back up your domain databases with all data and user accounts 
      • Restore databases from backup files 
      • Download, upload and remove database backup files 
      • Recover users who became orphaned after the restoration.

      To back up a database:

      1. Open up a web browser and navigate to the following URL: https://control.DNN4Less.com/cp
      2. Enter in your username and password that were sent to you when your hosting package was created and click “Sign In” (the username will be the primary contact email address of the hosting package administrator).
      3. Once you have logged into your control panel, Click “Subscriptions /Domains”
      4. Select and click a Subscription
      5. Click “Website & Domains”
      6. Click “Backup Manager”
      7. Click "Database Backup Repository"
      8. Under "Database backup files" \ "Database" drop-down box select your database
      9. Click on Backup icon
      10. In "Backup file name" field enter Database backup name with ".BAK" file extension (databasefilename.bak)
      11. Click "OK"

      NOTE: By default "Database Backup Repository" is disabled in DNN4Less Control Panel, to enable "Database Backup Repository" please contact DNN4Less Support, once enabled it will stay enabled.

      Overview

      This page takes you step by step through the procedure for transferring a domain away from Go Daddy and into an account at DNN4Less.

      The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.

       

      Transfer Task 1: Verify that the domain name is eligible for transfer

      To make sure your domain name can be transferred, check the following:

      • The domain name has been registered for at least 60 days, and has been at Go Daddy for at least 60 days.
      • The Registrant contact information has not changed for at least 60 days.
      • The domain name is not in "client update prohibited" status.

      Transfer Task 2: Update Administrative contact information

      Before you can transfer a domain, the Administrative contact information (especially the email address) must be up-to-date at Go Daddy, because the Administrative contact receives the transfer request and okays the transfer.

      Note: Go Daddy regards any changes to the Registrant contact information to be an "internal transfer" and will reject any transfer requests for 60 days after changes to the Registrant contact information. We recommend that you leave Registrant contact information as-is at Go Daddy. As long as either the Registrant or Admin email address is correct and you're using the Auto Verification method, you can make any needed changes once the domain name has successfully transferred to DNN4Less.

      To update the Administrative contact at Go Daddy:

      1. Log on to your account at GoDaddy.com.
      2. On the "Domains" menu, click "My domain names".
      3. Click the domain name you want to transfer.
      4. If the Administrative contact information is incorrect, click the "edit" link next to the Administrative contact at the bottom of the page.
      5. Update the Administrative contact information and click "OK".

      Transfer Task 3: Obtain the authorization code or retag the domain name

      Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

      To transfer a .com, .net, .org, .info, or .biz domain name, obtain the authorization code from Go Daddy:

      1. On the "My domain names" page, click the domain you want to transfer.
      2. In the "Domain Information" section, find the "Authorization Code" row and click "Send by email".
      3. Click "OK".

      To retag a .uk domain name:

      • Contact Go Daddy and ask them to retag the domain name to IPS tag DNN4Less.
      • Alternatively, you can retag/detag directly through Nominet, for a fee.
      • When you transfer a .uk domain name, use the Auto verification transfer method.
      • You can submit the transfer requests to DNN4Less and Go Daddy in any order.
      • If you submit the transfer request to DNN4Less first, you must submit the request to Go Daddy within a week.
      • If you submit the transfer request to Go Daddy first, you must submit the request to DNN4Less by the next 8th day of the calendar month.

      Transfers of TLDs other than those named above do not require any codes or tags.

      Transfer Task 4: Unlock the domain name

      Before you can transfer a domain name away from Go Daddy, it must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domain names.

      To unlock:

      1. On the "My domain names" page, click the domain name you want to transfer.
      2. In the "Domain Information" section, find the "Locked" row and click "Manage".
      3. Select the "Unlock domains" check box and click "OK".

       

      Transfer Task 5: Transfer the domain name to DNN4Less

      Once you have prepared the domain name at Go Daddy, you're ready to transfer to DNN4Less. Reply to the message you received from DNN4Less Support with the Domain Transfer Authorization Code.

      When the domain name contacts receive email from DNN4Less asking them to approve the transfer, do so by following the instructions in the email.

       

      Note: To decide whether to use the Auto Verification or Fax transfer method, weigh the following considerations:

      • Auto verification involves approving one domain per approval email; Fax involves assembling and faxing identity verification and a list of domains to transfer.
      • Auto verification is generally easier for transferring small numbers of domains (a dozen or so; more if you don’t have convenient access to a fax machine); Fax is easier for transferring larger numbers of domains.
      • Auto verification allows you to transfer domains with different Registrant and Admin contacts; Fax method requires the same Registrant and Admin contact information for all domains listed in the request.
      • If you plan to transfer a large number of domains, but in separate requests, ask DNN4Less’s transfer specialists to keep your proof of identity on file so you don’t have to resubmit it with every transfer request.
      • Auto verification is the easiest method if you are transferring from a registrar that does not list Registrant or Administrative email addresses.
      • For .uk and .ca names, always use the Auto verification method.


      Overview

      This page takes you step by step through the procedure for transferring a domain away from Network Solutions and into an account at DNN4Less.

      The transfer process involves the tasks that are described below. Following the transfer tasks, we provide information about tracking the progress of the transfer, and ICANN rules regarding rejections.

      Transfer Task 1: Verify that the domain name is eligible for transfer

      To make sure your domain name can be transferred, check the following:

      • The domain name has been registered for at least 60 days, and has been at Network Solutions for at least 60 days.
      • The domain name is not in "client update prohibited" status.

      Transfer Task 2: Update contact information for the domain name

      Before you can transfer a domain, the Registrant and Administrative contact information (especially the email addresses) must be up-to-date at Network Solutions, because these contacts receive the transfer request and okay the transfer.

      To update the Registrant and Administrative contacts at Network Solutions:

      1. Log on to your account at NetworkSolutions.com.
      2. Click "Edit Account Contacts".
      3. Click the account name for which you want to confirm contact information.
      4. In the "Edit WHOIS Contacts" section, click "View/Edit WHOIS Contacts".
      5. Select the check box next to the domain name you want to confirm, and click "Continue".
      6. If the Administrative contact information needs to be updated, select the "Administrative Contact" option and click "Continue".
      7. Follow the instructions in the interface. When you have successfully completed the update, the user interface displays a confirmation.
      8. Repeat for the Registrant.

      Transfer Task 3: Obtain the authorization code or retag the domain name

      Some TLDs require that you provide an authorization code for your domain name, to provide an extra level of assurance that the transfer request comes from an authorized source.

      To transfer a .com, .net, .org, .info, or .biz domain name, obtain the authorization code from Network Solutions:

      1. Call Network Solutions 24-hour support line at 888-642-9675.
      2. Request the domain name authorization code.

      To retag a .uk domain name:

      • Contact Network Solutions at 888-642-9675 and ask them to retag the domain name to ISP tag DNN4Less.
      • Alternatively, you can retag/detag directly through Nominet, for a fee.
      • When you transfer a .uk domain name, use the Auto verification transfer method.
      • You can submit the transfer requests to DNN4Less and Network Solutions in any order.
      • If you submit the transfer request to DNN4Less first, you must submit the request to Network Solutions within a week.
      • If you submit the transfer request to Network Solutions first, you must submit the request to DNN4Less by the next 8th day of the calendar month.

      Transfers of TLDs other than those named above do not require any codes or tags.

      Transfer Task 4: Unlock the domain name

      Before you can transfer a domain name away from Network Solutions, it must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domain names.

      To unlock:

      1. In your Network Solutions account, click the domain name you want to unlock.
      2. In the "Domain Details" section, click "Edit".
      3. Select "Turn Domain Protect Off" and then click "Save".

      Transfer Task 5: Transfer the domain name to DNN4Less

      Once you have prepared the domain name at Network Solutions, you're ready to transfer to DNN4Less. Reply to the message you received from DNN4Less Support with the Domain Transfer Authorization Code.

      When the domain name contacts receive email from DNN4Less asking them to approve the transfer, do so by following the instructions in the email.

       

      Note: To decide whether to use the Auto Verification or Fax transfer method, weigh the following considerations:

      • Auto verification involves approving one domain per approval email; Fax involves assembling and faxing identity verification and a list of domains to transfer.
      • Auto verification is generally easier for transferring small numbers of domains (a dozen or so; more if you don’t have convenient access to a fax machine); Fax is easier for transferring larger numbers of domains.
      • Auto verification allows you to transfer domains with different Registrant and Admin contacts; Fax method requires the same Registrant and Admin contact information for all domains listed in the request.
      • If you plan to transfer a large number of domains, but in separate requests, ask DNN4Less’s transfer specialists to keep your proof of identity on file so you don’t have to resubmit it with every transfer request.
      • Auto verification is the easiest method if you are transferring from a registrar that does not list Registrant or Administrative email addresses.
      • For .uk and .ca names, always use the Auto verification method.