Knowledgebase
Support for Plesk 9
Posted by Sean Syed on 14 February 2013 10:08 AM

Support for Plesk 9 When will official support for Plesk 9 end?

As with most software, the Plesk control panel has a defined lifecycle for support. Each version of the Plesk control panel is fully supported for a period of 4 years. After this time it enters an extended support period, where it is no longer available for sale and will only receive updates for critical issues.

It will remain in extended support for 6 months before support for the product ends and it enters end of life.

Further details of Parallels Plesk lifecycle policy can be found at: http://www.parallels.com/support/policy/plesk-lifecycle.

Plesk 9 was released on 9th December 2008 and so enters its extended support phase on 9th December 2012 before being retired completely on 9th June 2013. Customers using Parallels Plesk Panel 9 are encouraged to back up their data and upgrade to Parallels Plesk 10 or 11.

Parallels have released a guide to explain how to upgrade to Plesk 11, this guide is available at: http://kb.parallels.com/en/5969. Alternatively you can back up your data and rebuild your server with Plesk 10 or Plesk 11.

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