Plesk Error: The user account was not found.
Posted by on 13 February 2013 07:19 PM
When you try to change an email address password from a subscription (for example yourdomain.com) you receive an error:
Login to your Server via RDP
Open Command Prompt
Login to MySQL Database (usually in %Plesk_admin%\MySQL\bin)
Run the following command:
UPDATE smb_users SET ownerId=(SELECT id FROM clients WHERE login='yourdomain.com') WHERE email like '%yourdomain.com';
Replace "yourdomain.com" with your actual domain name.