Remote Desktop Connection is a program included with most Microsoft operating systems that allows you to make a connection to your server. This connection allows you to access your server directly from a remote location, as if you were sitting in front of the machine.  There are also a few programs for the Mac operating system as well.  Connecting to a Remote Desktop session is only available for Dedicated and Cloud solutions.  This option is NOT for shared accounts.

Windows:

1. Click Start, Programs, Accessories, Communications, Remote Desktop 
2. In the Computer field, type the IP address or hostname of the server for which you are 
3. Click Connect. After a few moments the Log On to Windows dialog box will appear. 
4. Enter your Remote Desktop user name and password and click OK. The Remote Desktop window will open and you will see the desktop of your server.

Note: To change your connection settings, (such as screen size, automatic logon information, and performance options), click Options before you connect.

When you are finished working on your server you will need to end the connection. 

MAC:

To connect to your server from a Mac OS, please see the following link which will guide you through the steps of connecting with CoRD.