Knowledgebase
Plesk Reconfigurator fails to change backup directory location
Posted by Sean Syed on 23 February 2013 05:21 PM
APPLIES TO:
  • Plesk 9.x for Windows
  • Plesk 8.x for Windows
  • Plesk 7.x for Windows

Symptoms

Parallels Panel Reconfigurator fails to change backup directory location with the following error:

Unable to seeking to end of stream: (5) Access is denied.
   at (psaobsolete::DataLocation::Change line 1109)
   at psaobsolete.DataLocation.Change(String source, String dest)
   at reconfigurator.ChangeLocation.SetRelocateState()

Resolution

To work the issue around it is necessary to move the backup folder to a new location and set the new backup location path in server registry:

For example it is required to change the default backup location to D:\Plesk\Backup:

1. Moved C:\Program Files (x86)\Parallels\Plesk\Backup directory to  D:\Plesk\Backup;
2. Set HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PLESK\PSA Config\Config\DUMP_D"  registry value to "D:\Plesk\Backup"

The example describes solution for default Parallels Panel installation on Windows 2008 x64 server.
The default backup location path and registry might be different on other installations.
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