Knowledgebase
Plesk Error: Failed domain creation is not rolled back correctly
Posted by Sean Syed on 23 February 2013 05:20 PM

Symptoms

Domain creation failed for some reason and was rolled back. The next time the domain is re-created, the following error message is displayed:

Failed domain creation: Unable to update domain data: Failed mail post-configuration: Can't create mail domain service: mailManager->addDomain() failed: mailmng failed: Can't create domain.

In Plesk 10.x error message differs:

Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: MEAOPO.PostOffice.AddPostOffice failed for name domain.tld [domain.tld]

Cause

The most possible cause is that the domain that you are trying to create already exists in mail server settings and this record was not removed during the rollback of unsuccessful domain creation.

Resolution

Remove mail domain from mail server manually as it was not removed due to incorrect rollback.
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