Knowledgebase: Domains
‘www’ prefix not working
Posted by Sean Syed on 23 February 2013 05:19 PM

If you didn’t add the ‘www’ prefix at the time of setting up the domain, even adding it back in later does not seem to work.

Solution:
To work around this problem, firstly – turn on the ‘www’ prefix again within the Plesk control panel.

Go to Plesk CP > Domains > yourdomain.xxx > 'Domain Administration' drop-down menu > Rename domain. It will force IIS to configure www.yourdomain.com hostheader for your domain.


Also, make sure your www.yourdomain.com resolves to the same IP adress as yourdomain.com.

(2 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).