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Knowledgebase: eMail
How do I backup my email?
Posted by on 20 February 2013 06:46 PM

You can back up the emails downloaded onto your computer within the settings of your mail software. The exact steps needed to back up your emails will differ slightly depending on what software you are using. This article will explain the process of backing up for Outlook 2003 and 2007. At the end of this article are links to external sites explaining the process for other email clients.
 

Backing up your Data

Step 1
Open Outlook. Click File and then Import and Export from the drop down menu.

Step 2

Select Export to a file and click Next.
 
 

Step 3
Select Personal Folder File and click Next.
 
 

Step 4
Select the folders that you would like to back up. In this example we are backing up the inbox and all the subfolders within the inbox.
 
 

Step 5
Click Next.
 

Step 6
Press Browse and choose where on your local computer you would like to store your backed up data. Make a note of where you saved the file, so you can easily find it later. Click Finish to complete the process.
 
Step 7
If you would like to secure your back up data, enter a password and click OK.
 
Step 8
Press Browse and choose where on your local computer you would like to store your backed up data. Make a note of where you saved the file, so you can easily find it later. Click Finish to complete the process.
 

Restoring your Data
 

Step 1
Click File then Import and Export from the drop down menu.

Step 2
Select Import from another program or file then click Next.

Step 3
Select Personal Folder File and click Next.

Step 4
Click Browse and navigate to your backed up file. Click Next.

Step 5
If you created a password to use for your backup file enter it in the text box provided and click OK.

Step 6
Select the folders you would like to restore and click Finish.

External links for other email software

 
 

You can also check the help documentation supplied with your email software, which should be available from the Help menu.
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